We hope you’ll love what you ordered. In the event something isn’t quite right and is damaged we’ll gladly accept unworn or defective merchandise for exchange within 10 days from the shipping date. Don’t worry if you’re a little late. We have you covered. PLEASE USE THE FORM BELOW TO GET IN TOUCH. We’ll get in touch with you and then we’ll proceed as below. Please fill in the form completely and give us as much information as is possible! We may email and ask you for images of your problem. Please whitelist our email so that you receive all information about your order.

WHAT HAPPENS NEXT?

EXCHANGES – FREE RETURN LABEL

WE WILL Create a prepaid USPS return label and your new item(s) will be sent as soon as your original parcel is received. The sooner you return the original, the faster you’ll receive the replacement!

* Your replacement order will be processed in 2-3 business days, usually sooner. We’ll email you the tracking number when it’s on the way.

An exchange is one transaction only.

OUR RULES

You have 10 whole days from the day you receive your order to decide if it’s not quite right. Everything you buy on our site is eligible for exchange. If you’re a little late, don’t worry! After that, you’ll need to contact our friendly and efficient Customer Service Team.

Problem with your order? Let Us Know! Please use the above form to let us know. We’re here to help. At NSNG® Gear Shop, we genuinely appreciate you shopping with us. Creating happy, long-term relationships is our goal. If something went horribly askew, or you’re just not as happy as you’d hoped, we’re here to set things right.

REFUNDS

- SORRY ALL SALES ARE FINAL